So, to continue the drama a bit more. Allstates called Heartland back and REFUSED to fix the drain at the Old warranty prices (which would have been at no cost to us.) Allstates quoted Heartland the cost of approximately $500 to fix this issue which in turn Heartland called us and offered HALF of that to fix the issue They screwed up to begin with!
They said it's either accept half ($250) or allow Ryco to come and fix it! Ryco never showed up last time, we spent 5 hours just waiting for them and then they never even showed up. Why would I Waste my time and another nice day?
I'm going to fight this - Heartland should be footing the entire bill. Period.
Clearly they know this or they wouldn't have even offered to pay half of the Full cost of the Allstates bill!